Divine Helper

Frequently Asked Questions

Everything you need to know about our Secure Fundraising Platform.

Q. How does Divine Helper work?

Divine Helper is a direct crowdfunding platform that connects fundraisers (beneficiaries) with generous donors worldwide. Donors can follow campaigns, review verified due diligence forms, and send direct payouts. Beneficiaries receive funds seamlessly according to predefined disbursement schedules.

Q. How do I start a fundraiser?

Verified beneficiary accounts can start a campaign by clicking the "Start Campaign" button in the header. You will fill out your campaign details, request goal amount, configure a payout bank/mobile money method, and supply answers to standard due diligence questions to provide total transparency to donors.

Q. Are my donations secure?

Yes! All financial transactions are handled securely using Stripe or bank integrations, ensuring industry-standard encryption. Donations go directly into escrow for the designated beneficiary campaign and are protected against unauthorized claims.

Q. How are fundraiser disbursements handled?

Escrowed funds are disbursed to campaigns on scheduled cycles, typically at the end of each monthly period or when requested by verified beneficiaries. Payouts are estimated and converted into local currency (LRD) dynamically on the beneficiary's dashboard.

Q. Can I follow other members and campaigns?

Absolutely! Both donors and fundraisers can follow profiles and individual fundraisers. When you follow someone, they appear in your Followers & Following page so you can easily check back on their progress.

Q. What types of fundraisers can I support on Divine Helper?

Divine Helper hosts fundraisers across multiple cause categories — from crisis relief and medical needs to education, social impact, and community programs. You can browse all active campaigns on the Explore Campaigns page.

Q. What is the Divine Helper Giving Guarantee?

Every fundraiser on Divine Helper goes through a rigorous verification process. Our due diligence questionnaire, beneficiary identity checks, and admin campaign approval ensure that every cause is legitimate. If a campaign is found to be fraudulent, donor support protection applies.

Q. Can I fundraise for a charity or nonprofit organization?

Yes! Divine Helper supports both individual fundraisers and registered nonprofit organizations. When registering, select "Organization" as your account type to unlock organization-specific campaign features and display your nonprofit badge publicly on all campaigns.

Q. What is the platform fee?

Divine Helper does not charge any platform onboarding fee for beneficiaries to activate and publish campaigns. The only fees that apply on the platform are deductible upon donation and include:

4% + $0.30 — standard payment processing fee (Stripe)
5% — platform fee upon donation to cover operations, technology, and customer service

Q. Which countries are supported?

Divine Helper currently focuses on campaigns benefiting recipients in Liberia. Donors from any country worldwide can contribute in USD. Disbursements are made in Liberian Dollars (LRD) or USD based on verified bank/mobile money details registered by the beneficiary.

Q. How to create more traffic to my campaign?

You can get more traffic to your campaign by using our paid ads package, which is a proven way to drive targeted traffic, scale exposure, and capture new supporters for a campaign. Our Advertisement Packages include: Basic Package, Plus Package, and Premium Package.

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